What do you need help with?
Simple, step-by-step guides for booking, paying, changing and cancelling flights in NDC Connect.
What do you want to do?
Choose a task to see the steps.
- Book a flightSearch for flights, choose an offer and create the booking.Start booking
- Find a bookingLook up an existing order by PNR or order ID.Find it
- Pay and issue ticketsTake payment for a booked order and issue the e-tickets.See the steps
- Add seats or bagsAdd seats, extra baggage, meals or special assistance.Add extras
- Change a flightReissue or exchange a ticket for a new date or route.Make a change
- Cancel, void or refundVoid a ticket, or cancel a booked or ticketed order.Cancel
- Manage passengersUpdate passenger details on an order, or split a PNR.Manage
- Check an airlineSee what each airline lets you do before you book.Check airlines
Are you an agency admin?
Set up your team, payments and back office in Agency Admin.
What’s new
See all updatesCredit checks when you issue tickets
Pick a customer billing profile at payment and TRAACS checks their credit straight away.
Book local inventory offers
Search and book local inventory alongside regular NDC flights.
Add markup fees at payment
Add a supplementary markup fee when you collect payment from the customer.
Release notes
Full release notes for each NDC Connect release (PDF):
Questions about your account?
Speak to your NuFlights account manager for commercial or contract questions.