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Every how-to guide for NDC Connect, grouped by what you’re trying to do.

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Book a flight (Travel Workbench): Search flights, compare airline offers and create a booking.
Find a booking (Travel Workbench): Find and open an existing booking (PNR).

Pay and issue tickets (Travel Workbench): Take payment for an unpaid or partly paid order and issue the tickets.
Pay with the traveler’s card (Travel Workbench): Take a real-time payment using the passenger’s own credit card.

Choose seats (Travel Workbench): Open the seat map and assign free or paid seats.
Add bags, meals and assistance (Travel Workbench): Add extra baggage, meals, wheelchair assistance and more.

Change date or route and reissue (Travel Workbench): Reissue a ticket when the date, origin, destination or cabin changes.

Void a ticket (Travel Workbench): Cancel a ticketed order on the day of issue or within the void time limit.
Cancel a booked order (Travel Workbench): Cancel a booking that hasn’t been ticketed yet.
Cancel a ticketed order and refund (Travel Workbench): Cancel a ticketed order and process the refund.
Cancel but keep the ticket (Travel Workbench): Cancel the trip and keep the ticket value for later use.

Edit passenger details (Travel Workbench): Update passenger details entered during booking.
Split a PNR (Travel Workbench): Move one or more passengers into their own booking.

Sell local inventory seats (Local Inventory): Create trips from bulk airline seats and sell them through NuFlights.

Users and roles (Agency Admin): Add users, assign roles and control permissions.
Sub-accounts (Agency Admin): Add a sub-agency account and set its credit limit.
Invite a sub-agency (Agency Admin): Onboard partner agencies as sub-agencies.
Passenger profiles (Agency Admin): Save regular travelers’ details to pre-fill bookings.

Payment methods (Agency Admin): Choose the forms of payment your agents can use.
Agency cards & EasyPay (Agency Admin): Save agency cards and EasyPay to pay airlines.
Supplier payment (Agency Admin): Manage how your agency pays airlines and suppliers.
Customer payment (Agency Admin): Set fees, discounts and other customer payment settings.
Service fees & discounts (Agency Admin): Set up the fee and discount labels agents can apply.
Sub-account fees & commissions (Agency Admin): Define charging and reward rules for each sub-account.

Billing profiles (Agency Admin): Manage the customer profiles used for issuing and invoicing.
Credit control (Agency Admin): Set and manage credit limits for sub-agencies.
Back-office connector (Agency Admin): Sync bookings and transactions with your accounting system.
Financials & transactions (Agency Admin): View transaction logs and monthly statements.

Airline subscriptions (Agency Admin): Use your own or shared airline subscriptions.
Special fare codes (Agency Admin): Send corporate, IT or private fare codes to airlines.
Incentive accounts (Agency Admin): Set up airline incentive account numbers.

Invite an agency (Platform Admin): Onboard a new agency to NuFlights by invitation (NuFlights staff only).