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Passenger Credit Card Payment

This guide explains how to use a passenger's credit card for real-time payments within the Travel Workbench. This method is typically used when a customer provides their card details directly to the agent during the booking process.

Data Privacy

To ensure maximum security, passenger credit card details are never stored in any NuFlights database. They are used only for the immediate transaction.

1. Access the Order​

Begin by opening the existing PNR/Order that requires payment.

Order View

Order View Page

2. Navigate to Payment​

From the Order page, click the Issue button (or proceed through any reprice checks) to reach the Payment page.

3. Select Passenger Card FOP​

In the Supplier Payment section, you will see the supported Forms of Payment (FOP).

  1. Select the Passenger Card option from the FOP dropdown.
  2. Enter the card details in the fields that appear.

Select Passenger Card

Selecting Passenger Card as Form of Payment

4. Enter Card Details​

Enter the information provided by the customer:

  • Card Number
  • Expiry Date
  • Cardholder Name

Enter Card Details

Entering Customer Credit Card Details

5. Validation and Submission​

The system will automatically validate the card format. If the details are correct, click Issue to finalize the payment.

Payment Submission

Finalizing the Payment Transaction

Additional Information​

Forms of Payment Variations​

The supported Forms of Payment (FOP) may vary by airline. You can verify the supported FOPs for each subscribed airline in the Agency Admin application.

Verifying Supported FOPs (Admin Only)​

If you have administration privileges, you can check the supported payment methods for any airline subscription:

  1. Open the Agency Admin application.
  2. Navigate to Subscriptions.
  3. Select the relevant airline subscription to see the listed FOPs.

Agency Admin Subscriptions

Agency Admin Subscriptions View

Supported FOPS

Reviewing Supported Forms of Payment in Admin