Agency Admin

Agency Admin is where agency administrators manage their agency in NDC Connect: users and access, payment settings, sub-agencies and finances. Pick a guide below, or use the sidebar.

Team & accounts

• Users and roles: invite team members, assign roles and control access permissions.
• Sub-accounts: add a sub-agency account and set its credit limit.
• Invite a sub-agency: onboard partner agencies as sub-agencies.
• Passenger profiles: save regular travelers' details to pre-fill bookings.

Payments & fees

• Payment methods: choose the forms of payment your agents can use (BSP Cash, credit cards, IATA EasyPay).
• Agency cards & EasyPay: save agency cards and EasyPay to pay airlines.
• Supplier payment: manage how your agency pays airlines and suppliers.
• Customer payment: set fees, discounts and other customer payment settings.
• Service fees & discounts: set up the fee and discount labels agents can apply.
• Sub-account fees & commissions: define charging and reward rules for each sub-account.

Finance & back office

• Billing profiles: manage customer and corporate profiles synced from TRAACS, with real-time credit balance visibility and invoicing support.
• Credit control: set and manage credit limits for sub-agencies.
• Back-office connector: connect your mid- or back-office system to sync bookings and transactions.
• Financials & transactions: track transaction history and download account statements.

Airline content

• Airline subscriptions: use your own or shared airline subscriptions.
• Special fare codes: send corporate, IT or private fare codes to airlines.
• Incentive accounts: manage the incentive accounts assigned to agencies or agents for airline rewards.