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Back-office connector

Use this to see how your agency's booking and transaction data syncs in real time with your back-office accounting system, for financial reconciliation and reporting.

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Agency Admins have view-only access. All fields on these pages are read-only for you. The screenshots below show what the current configuration looks like. To request changes or a different integration mode, contact NuFlights Support.

Overview​

Go to Agency Admin > BackOffice Connector. This page shows the integration that is currently active for your agency.

BackOffice Connector page on the Integration tab, with read-only fields
BackOffice Connector: the Integration tab (read-only).

Integration modes​

There are three integration modes. Your agency's details show under the mode it uses.

1. Published (Real-Time API)​

Used for real-time sync with platforms such as Tracks Wave or NuTracks.

Published integration details with the Format setting
Published integration details (view-only).
URL setup showing the Webhook URL and authentication details
URL setup (view-only).
  • Format: the selected application (for example, NuTracks).
  • Webhook URL: the endpoint used for the sync.
  • Authentication: the API credentials for the connection.

2. Export (File-Based)​

Used for systems that process AIR files from a shared directory. The system generates AIR files containing the transaction details.

Export integration details with the export directory and access credentials
Export integration details (view-only).

You can view:

  • Export Directory: the folder path where the files are generated.
  • Access Credentials: the credentials for accessing the file share.

3. Disabled​

No back-office integration is active.

Credit Control setup​

This shows how your agency's credit limits and sub-account controls are set up. These settings are pre-defined and Agency Admins can't change them. See also Credit control.

Credit Control setup showing the credit control method and sub-account control settings
Credit Control setup (view-only).

Credit Control method​

  • Back Office: credit is checked against your external accounting system.
  • Local: balances are tracked locally in NuFlights.

Sub-Account control​

  • Local Credit: credit limits are enforced on your sub-agencies.
  • No Limit: sub-agencies can book without a predefined cap.