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Financials & transactions

Use this to check your agency's financial activity: the real-time transaction log and your monthly account statements.

View transactions​

Go to Agency Admin > Financials > Transactions. This page logs all ticketing activity, including issued tickets, EMDs and refunds.

Transactions page listing tickets, EMDs and refunds
The Transactions list.

You can filter the list to find specific records.

Date Range: see activity for Today, Yesterday, This Week or a Custom Date Range.

Date Range filter with Today, Yesterday, This Week and Custom Date Range
The Date Range filter.

Airline: filter by carrier (for example, EY).

Airline filter with a carrier selected
The Airline filter.

Search criteria: look up transactions by Order Reference (PNR), Ticket Number, Passenger Name or Consultant Name.

Transactions search by Order Reference
Search by Order Reference.
Transactions search by Passenger Name
Search by Passenger Name.
Transactions search by Ticket Number
Search by Ticket Number.
Transactions search by Consultant Name
Search by Consultant Name.

Transaction details​

Each row shows key information such as the Ticket/EMD Number, Issue Date, Order Reference, Passenger, Ticketing Staff and Value.

Account statements​

If your agency is a sub-agency under a main distributor, you can see your financial statements here.

  1. Open the Account Statement tab.
  2. Check your Opening Balance and Closing Balance for the period.
  3. To find specific charges, use Search to filter by PNR or Ticket Number.
  4. To export the statement for reconciliation, click Download on the Account Statement.
Financials page with the Account Statement tab selected
The Account Statement tab.
Account Statement with the Download button for exporting the statement
Download the statement.