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Passenger profiles

Use this to save your agency's regular travelers, so their details are pre-filled when agents book for them. You can also find, edit and delete saved profiles here.

Before you start, check that:

  • You have at least one identification document for the traveler: a Passport or a National ID.

Step 1: Open Passenger Profiles​

Log in to the NF application and go to Agency Admin > Account > Passenger Profiles.

Passenger Profiles dashboard with the list of saved travelers and the Add Passenger button
The Passenger Profiles dashboard lists all saved travelers.

Step 2: Enter the passenger info​

  1. Click Add Passenger at the top right.
  2. Fill in the Passenger Info:
    • Title and Gender
    • First Name, Middle Name and Surname
    • Date of Birth (D.O.B) and Email Address
    • Contact Number, including the country code

Step 3: Add an identification document​

Add at least one document: Passport or National ID. Enter the document number, nationality and expiry date.

warning

You can't save a profile without an ID document. NuFlights needs at least one valid identification document on each passenger profile, because airline bookings depend on it. If both the Passport and National ID fields are empty, you'll see a validation error.

Step 4: Save the profile​

  1. Optional: enter the Frequent Flyer Number, if the traveler has one.
  2. Click Save (or Update if you're editing a profile).
Add Passenger form with passenger info, identification document details, frequent flyer number and the Save button
Add at least one identification document to save the profile.

Add a profile from a booking​

You can also save a passenger's details while making a booking. See Saving Passenger Details.

View and edit a profile​

  1. Find the passenger in the list.
  2. Click the passenger's name or document number. The Passenger Info sidebar opens with a summary of their details.
  3. Click Edit Details to make changes.
  4. Click Update to save, or Cancel to discard your changes.
Passenger Info sidebar showing a summary of the passenger's details
The sidebar gives a quick summary of the passenger's information.
Passenger details with the Edit Details button
Click Edit Details to change an existing profile.

While you're updating a profile, you can go back to the main list at any time with the Back arrow icon next to the passenger's name.

Back arrow icon next to the passenger's name
Use the back arrow to return to the profiles list.

Delete a profile​

If you no longer need a profile, click the Delete (trash can) icon in the Action column of the passenger list.

Search for a profile​

If your agency has many passengers, use the search filters to find a profile quickly:

  • Document No: search by Passport or National ID number.
  • First Name / Last Name: search by the traveler's name.
  • Email: search by the registered email address.
Passenger Profiles search filters with a document number entered and the matching result
Filter the list by the traveler's details.